Refund policy

Return & Refund Policy

Protein Hug 100% Satisfaction Guarantee

At Protein Hug, your satisfaction is our priority. We believe in the quality of our products and want you to shop with complete confidence.

If you’re not completely satisfied with your purchase for any reason, we’ll give you a full refund of the product purchase price. No questions asked.

30-Day Return Policy

You have 30 days from the date your order is delivered to request a return.

We accept returns of both opened and unopened products. If you’ve already used some of the product, that’s absolutely fine.

Simply return whatever remains of the product in its original container.

How to Return a Product

1. Contact Protein Hug within 30 days of delivery to request a return authorization.

2. Provide your order number so we can identify your purchase.

3. Ship the remaining product in its original container to:

Protein Hug LLC
386 South Street, Unit 110
Newark, NJ 07105

Refund Processing:

Once we receive your returned product, we will issue a full refund of the product purchase price to your original payment method.

Customers are responsible for return shipping costs. Original shipping charges, if applicable, are nonrefundable.

Please allow 5–10 business days after your refund is issued for your financial institution to process the credit.

Our Commitment to You

We want every Protein Hug customer to have a positive experience. Whether you love our products or decide they’re not right for you, your satisfaction matters to us.

Protein Hug — 100% Satisfaction Guaranteed.